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Due to each piece being handcrafted (and especially as they feature natural items) I am unable recreate pieces exactly, but can attempt to create a similar piece for you, depending on the natural inclusions.
CUSTOM ORDERS / KEEPSAKES
For more info on customs + keepsakes please click HERE. This page goes into depth about which flowers cannot be used, the preservation process and covers refunds/exchanges for custom items.
ORDER CANCELLATIONS & CHANGES
Please make sure you are certain of your purchase. Any cancellations / refunds of orders before shipping will incur a $10 cancellation fee.
MADE TO ORDER PIECES.
Please allow an additional 2 weeks for made to order pieces. (This does not apply to custom orders.)
REFUNDS AND RETURNS
Due to the nature of my pieces, I am unable to issue refunds or returns. If an item arrives damaged, please get in touch within 14 days of arrival for a replacement or refund. Items are to be returned within 14 days of their arrival for a refund or store credit.